Privacy Policy

1. Who We Are

Custom Indio Masonry operates the website at indiomasonry.com. Our mailing address is 45712 Grace St, Indio, CA 92201. You can reach us at contact@indiomasonry.com.

2. Information We Collect

We collect information in two ways:

Information you give us directly

When you fill out a contact form or estimate request on our site, you may provide your name, phone number, email address, and a description of your project. We only collect what you choose to give us. We do not require you to create an account.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may record your IP address, browser type, the pages you visit, how long you stay on each page, and the website that referred you to ours. This data is collected in aggregate and is used to understand how visitors find and use our site. We use Google Analytics or similar tools for this purpose. These tools may set cookies in your browser to distinguish repeat visits from first-time visits.

3. Cookies

Cookies are small text files stored on your device by your browser. We use cookies for the following purposes:

• Analytics - to understand which pages are visited most often and how users navigate the site.
• Performance - to help pages load correctly for returning visitors.

You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website, but some features may not function as expected.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and customer inquiries.
• Schedule on-site visits and follow up on completed projects.
• Improve the content and usability of our website.
• Understand which services are most relevant to visitors in our area.

We do not send promotional emails to people who did not ask for them. If you contact us and we respond, that exchange is the only communication you will receive unless you ask us to follow up.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share information in the following limited circumstances:

• Service providers - we use third-party tools (such as form processors and analytics platforms) that handle data on our behalf. These providers are only given access to data needed to perform their function and are not permitted to use it for other purposes.
• Legal requirements - if required by law, court order, or government authority, we may disclose information as necessary.

6. Data Retention

We retain contact form submissions and customer communication records for as long as needed to service your project and for a reasonable period afterward in case you contact us again. Analytics data is retained according to the default settings of the analytics platform we use. You may request deletion of your personal data at any time by emailing us at contact@indiomasonry.com.

7. Your Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you. These may include the right to:

• Know what personal information we have collected about you.
• Request correction of inaccurate information.
• Request deletion of your information (subject to legal retention requirements).
• Opt out of data sharing with third parties (we do not sell data, but this right still applies).

To exercise any of these rights, contact us at contact@indiomasonry.com. We will respond within a reasonable time.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies separately. A link from our site to another site is not an endorsement of that site.

9. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will remove it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after a change is posted means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this privacy policy, please reach out: